Novant Health, Charlotte, NC
- Accountable to Vice President of Operations for overseeing all aspects of clinic operations and professional development of team.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Supervised daily operations of 17 physician practices, overseeing clinic administrators across specialty clinics.
- Cultivated close working relationships with the entire staff, including physicians, senior administrators and market president.