2014 to 2016 - Regional Clinic Manager

Novant Health, Charlotte, NC

  • Accountable to Vice President of Operations for overseeing all aspects of clinic operations and professional development of team.
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Supervised daily operations of 17 physician practices, overseeing clinic administrators across specialty clinics.
  • Cultivated close working relationships with the entire staff, including physicians, senior administrators and market president.